How we work

From first call
to live product.

A clear, structured process designed to de-risk your project and give you full visibility at every stage.

1
Week 1

Discovery

We learn everything about your business: goals, existing tools, data sources, and the specific problem we're solving. No assumptions, no cookie-cutter blueprints.

Scoping document & project brief
2
Week 1–2

Strategy

We define the technical approach, select the right AI models and integrations, and calculate your projected ROI. You get a clear picture before a dollar is spent on development.

Technical architecture & ROI estimate
3
Week 2–3

Design

Wireframes, user flows, and a functional prototype — all before a line of production code is written. This is where we catch misalignments cheaply.

Clickable prototype & design system
4
Weeks 3–8

Build

Agile sprints with weekly demo calls. You see real progress every step of the way on a live staging environment — never flying blind on timeline or quality.

Tested, staged application
5
Week 8–9

QA & Handoff

Load testing, edge-case coverage, documentation, and a recorded walkthrough so your team can operate it independently from day one.

Fully documented, production-ready build
6
Ongoing

Deploy & Support

We handle hosting, monitoring, and quarterly optimisation reviews to keep your solution performing as your business grows and data changes.

SLA-backed uptime & improvement roadmap

Frequently asked questions

How long does a typical project take?

Most projects run 6–10 weeks from kickoff to launch. Simpler automations can be live in as few as 2 weeks; larger multi-integration builds take 3–4 months.

What do you need from us?

Access to your data sources and existing tools, one stakeholder as primary contact, and 1–2 hours per week for demo reviews. We handle the rest.

Do you offer ongoing support?

Yes — all projects include a 30-day post-launch support window. We also offer monthly retainers for ongoing optimisation, feature additions, and monitoring.

Can we start with a small pilot?

Absolutely. Many clients start with a focused 2–3 week pilot — a single automation or chatbot — before expanding. It's a low-risk way to see what we can do.